Terms FAQ
When does a project officially begin?
Our services begin after project scope, deliverables, and payment terms receive written approval.
What are the client’s responsibilities?
Clients provide accurate content, timely feedback, approvals, and access needed to complete the project.
How are project timelines determined?
Project timelines depend on scope, feedback speed, content readiness, and requested revisions.
Are payments and deposits refundable?
Approved work, deposits, and completed milestones are generally non-refundable unless separately agreed in writing.
Can services be paused or terminated?
We may pause work for overdue payments, missing materials, or repeated delays affecting delivery.